Case Studies: Bespoke Development

  • CGI Design/NHS: Bespoke Content Management System for NHS websites

    CGI Design is a London-based design agency that specialises in developing new media and communications for many organisations, with a particular focus on the NHS.

    The problem

    CGI Design first approached FelineSoft when one of their external technical contractors let them down and they were left with no technical resources to call on. As an agency that were involved in projects with large organisations such as the NHS, they needed a technical partner that would be able to offer them continuing levels of support and technical resources whenever needed.

    The goals

    CGI Design needed a reliable technical partner that would guarantee them meeting their project deadlines, a partner that could build websites with features such as intranet facilities and content management systems without compromising their designs, and handle anything technical that was out of their own range of expertise.

    The Delivery

    Working in close collaboration with CGI Design meant that we were able to get to know CGI’s clients and customize our own Content Management System (CMS) to suit their individual needs. As a result of working on numerous NHS projects, FelineSoft has a CMS that is specifically customized for NHS websites, and can be built to an individual Trust’s requirements. The robust and flexible architecture of our CMS enables CGI’s clients to update any web pages easily so that their sites are kept fresh and updated at all times, while our Styling Protector also ensures that the original design and concept of the site is maintained. To view an example of one of the NHS sites we have worked on with CGI, go to www.st-marys.nhs.uk.

    Conclusion

    The close collaboration between CGI and FelineSoft has enabled CGI to pitch on large projects that would have been out of reach before. We work closely with the CGI team and share the risk of pitching for large projects by giving our time free of charge; this partnership has resulted in both sides benefiting from each other’s expertise and enabled us to work on larger projects together.

    "FelineSoft have a great attitude and understand the importance of sticking to a design so are endlessly patient with my detailed requests to get things looking just right. Another bonus is being able to take them along to my client meetings and knowing my clients will warm to their personalities and clear way of explaining technical aspects of projects!"

    Keren Lerner, CGI Design

  • Environment Agency: Bespoke Development

    The Problem

    The Environment Agency has a large range of plant equipment situated in different depots across the UK which the Operations Delivery team need to access on a regular basis. The Operations Delivery staff also have to make sure that the plant equipment meets all the specific needs of the site to ensure all health and safety requirements are met. Without a centralised system to work out what equipment was suitable for a particular site, staff had to spend a considerable amount of time finding out this information from different sources when they were back in their offices.

    The Goals

    The aim was to provide the Environment Agency Operations Delivery team with a tool that would enable them to see what plant equipment is suitable for a specified site whether they are in the office or on location. This tool was to become known as the Work Equipment Option Tool (WEOT).

    Delivery

    The first stage in development was to refine WEOT's requirements by getting input from all the key stakeholders in the department. The best way for us to do this was to build a prototype system in Microsoft Access and ask for feedback from the key staff members. Once this stage was complete and the key requirements were fully specified and signed off by the head of department we were ready to start building the new system.

    WEOT was developed as a browser-based application to make it accessible to all staff whether they are on or off-site. WEOT was developed using .NET, C#, and SQL Server. Ajax was also used to improve the user experience by making the system more responsive. Plant data stored in another Environment Agency database is fed into the system in .csv format, making it easy to keep WEOT up-to-date at all times.

    Conclusion

    The new browser-based WEOT application consists of an on-line site assessment form which the Operations Delivery staff fill out with site data such as height and weight restrictions. They then select which plant equipment they need and click on search. WEOT will then return a list of equipment that fits the criteria and will also provide attachments which specify additional suitable equipment. Staff can search both local and national depots for plant equipment and see what is available for their site in seconds, whenever they need to. As the largest department in the Environment Agency, the WEOT is a valuable resource for staff who need to work in a fast but safe manner for the communities they serve.

  • Satmap Systems Ltd: Online Route Planner Service

    Satmap Systems Ltd., an outdoor sports maps and GPS technology innovator, launched their first product Active 10 in October 2007. The Satmap Active 10 is a simple to use, affordable GPS receiver displaying high quality, digital maps on a large colour screen.

    The goals

    Following its launch, Satmap Systems’ next goal was to offer its customers a free and easy-to-use online route planning service, and it was at this point that they turned to FelineSoft to develop the necessary functionality to enable this service to happen. Given the complexity of projecting custom maps using Virtual Earth and the necessary integration with Satmap’s website as well as the customization of the Active 10’s internal software, the creation of the online route planning tool was going to be a complex project.

    The Delivery

    The Route Planner needed to communicate with the Active 10 through SatSYNC, a custom version of Active Sync, and also had to interface with the MySQL server used by www.satmap.com. It was to feature Virtual Earth v5 and would allow the user to plot and save routes on-line, then export them in GPX format to use with the Active 10.

    To enable the projection of a custom map on the Virtual Earth system FelineSoft used a Microsoft application called Map Cruncher. However, it would soon become apparent that the way Map Cruncher operates would compromise both the accuracy needed for the map projection and also the effectiveness of online tool due to the length of time taken to produce the maps themselves. Therefore FelineSoft needed to develop a tool which would create a file with the information of the location of all the maps that Ordnance Survey provided us with relating to its location in the Virtual Earth System. Then the Map Cruncher was used to read and render the maps from it. This initially seemed to be the solution but Map Cruncher was not designed to cope with rendering so many maps in one go, so it failed. The solution was to divide up the data into sections to enable Map Cruncher to handle it, and to do this we also had to change the way the Map Cruncher stores images on the server as it was too slow in accessing them. Finally, 6 machines and 3 days later all the images required were rendered, all the different pieces were merged back together and all the high quality Ordinance Survey Maps could be projected on the route planner.

    Summary

    The Route Planner was written using ASP.NET, with C# for the user interface as well as for the business logic, and Microsoft SQL Server as the Database Management System. The mapping system used is Microsoft’s Virtual Earth where the Ordnance Survey maps are projected. As well as Ordnance Survey mapping, Satmap customers also have the option to plan routes using aerial photography of Great Britain available on the route planner.

 
 

FelineSoft Featured Client

Age UK Age UK
ProjectAgeUK: Building an accessible and assistive website

 

In April 2009 Age Concern and Help the Aged merged to form the largest UK charity working for older people. As part of this merger, the 2 charities’ websites had to be merged to provide one uniform portal of information and resources for the public and its staff. With 2 main websites, different branding and different content on each charity’s website, and a further 25 public facing sites to take into consideration, the new website needed a huge amount of careful planning and analysis. Working with design partner Agency, FelineSoft provided all the technical resources and IT consultancy.

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