Making CRM and web projects work in the NFP sector


11th October, 4.00pm - 7.00pm

Montcalm at The Brewery, 52 Chiswell St, London EC1Y 4SA

Even with improvements in modern software systems, many CRM projects in the NFP sector suffer from severe overrun and even failure.

HartSquare and Felinesoft, through years of research and experience with hundreds of projects, will be hosting a seminar to offer valuable advice into how to avoid project failure, including key take-homes on selecting the right CRM implementation partner, getting the right support in your own organisation, and setting the right budget for software and services.

Hart Square will present:

  • Key insights from their experience of hundreds of projects that correlate to project success or failure
  • Advice on how to get agreement and buy-in from your own management team and trustees
  • Advice on resourcing your project for success
  • Insights on common pitfalls and how to avoid them

This event is a must-attend for any NFP professional considering a CRM or web project.


4.00 - Drinks and networking

4.30 - Introduction: Important insights and real-life examples from research into why CRM projects succeed or fail. Introduction by Allen Reid, HartSquare

4.50 - Presentation:  How to deliver a low-risk, high-benefit integrated CRM and web project. Presentation by Felinesoft.

5.10 - Client Case Study: Hear first-hand from an organisation that has just made the journey - and come out the other side!

5.40 - Summary and Q&A: Summary and close by Allen Reid of HardSquare

5.50 - Networking drinks: Give away of two tickets to TechSmart NFP event

Register here!